Effective Date: 10-06-2025
At GamersCache.com, we take product quality and customer satisfaction seriously. Please read our return and refund terms carefully before making a purchase.
❌ Order Cancellations
- Orders can only be cancelled within 24 hours of placement.
- Once the item has been shipped, no cancellations or refunds will be accepted under any circumstances.
✅ 7-Day Testing Warranty
- All products come with a 7-day testing warranty from the date of delivery.
- If the product is not functioning as expected, we’ll work with you to resolve the issue or offer a replacement.
📦 Damaged Product Claims
- If your item arrives damaged, you must provide a full unboxing video (from the moment the sealed package is opened) to be eligible for a return or replacement.
- This video ensures a fair and verifiable claim process for both sides.
🔒 Our Transparency Promise
- For every order, we maintain an internal boxing video to document the condition of your product before dispatch.
- This dual-proof system ensures zero ambiguity, so you can shop with confidence.
📨 Contact Us
If you need help with returns or warranty claims, please reach out to:
[email protected]estions related to refunds and returns.